A 99.9% Server Uptime
Our cloud hosting platform is based on a solid, first–class hardware configuration and a significantly tweaked Linux version. So, no matter what your website is, or how many site visitors you’ve got, or even in case there’s a DDoS assault, our web hosting servers will remain up and your sites will stay accessible online.
All Linux cloud packages packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is very important to also set up your own network architecture. That is why we built a custom–configured internal network in each one of our data center facilities. Based on top–quality Juniper switches and routers, our internal network allows for strikingly fast data transmission speeds and is fully redundant.
This way you will enjoy a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, regardless of which web hosting plan you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not content with our hosting services, or if you consider them inadequate, or if you decide that you should use a Linux VPS hosting packages rather than a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control over your domain names even if you terminate your hosting account with us.
24/7 Technical Support
In the event that you operate a hosting company, your tech support engineers are of crucial importance. That’s why we have meticulously assembled a very trained group of support engineers, each with lots of years of practice behind his back. With their help, we offer 24x7 support with each of our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All enquiries are answered within sixty minutes and our average support ticket response time is less than 20 minutes!