1 hour ticket response
Quick support is our main duty and this is the reason why we have a team of practiced techs who will be happy to provide a fast reply to any question that you may possibly have. Just send your trouble ticket from your Web Site Control Panel and we’ll get back to you within one hour at the latest. As a matter of fact, we work hard and aim for a 20–minute support ticket response time.
An Excellent Support Service
Each member of our technical support staff has many years of experience in the Linux cloud packages sphere and almost all of them have worked for us for at least 5 years. They are all eager to answer all your questions in the most proficient manner possible.
A User–Friendly Help Center Section
Integrated into the Web Site Control Panel is an easy–to–navigate Help Center, which features a variety of sources of information. You can browse through a routinely updated knowledgebase offering web hosting account management articles and site management articles, check out the step–by–step video tutorials or take a look at our F.A.Q. repository.