Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Guarantee

  • Our tech help and support Dept is present 24x7 to handle every one of your service questions. Every single ticket you post to us is going to be responded to within no more than 1 hour. If your issue requires help from one of our administrators, we will forward the ticket to the technician on duty and will notify you that the case will soon be resolved.

  • Top quality support service

  • Qualified Client Support Service

  • We will be working for you around the clock to deliver advices and customer support as well as to aid you with any issue that you could possibly run into when taking care of your virtual server. We can support you with all installed in advance software packages, including your Operating System, server management panel (in accordance with the VPS type) and the Web Site Control Panel made completely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • A thorough and constantly updated articles base is included in our custom–built Web Site Control Panel. It offers you quick tips about how to perform all of the important web site managing tasks. The Help zone features in–depth how–to tutorials and step by step video courses. You can reach the Help area by clicking the Help or Video buttons in the right part of each Control Panel section.